Contact FitContent
A person reads every message that comes in. Support questions, corrections to our guides, feature requests and topic suggestions are all welcome.
Send us a message
Use the form below and we will reply to the email address you give us, usually within one to two business days.
Or email us directly
If you would rather not use a form, write to Info@k-lertaconsulting.com. It reaches the same people. Putting the topic in the subject line helps us route it faster.
What to include
Bug reports: your device model, iOS version, and what you were doing when it went wrong. Billing: the email associated with your Apple ID — but never send us a password or payment card details, and we will never ask for them. Corrections: the page and the specific line, and we will look at it properly.
Subscriptions, cancellations and refunds
Pro subscriptions are billed by Apple through the App Store, which means some things are outside our control:
- To cancel: Settings → your name → Subscriptions on your iOS device. You keep access until the end of the current billing period.
- For a refund: requests go to Apple at reportaproblem.apple.com. We cannot issue refunds for App Store purchases.
- If something is genuinely wrong — you were charged twice, the app stopped working after you paid — write to us. We will help, and we will tell you honestly what we can and cannot do.
The full billing terms are in our Terms of Service.
Corrections and editorial feedback
If something in one of our guides is wrong, out of date, or unclear, we want to know. Tell us the page and the specific claim. Substantive corrections get made and noted, and the updated date on the page changes. Our editorial policy explains how we review and maintain published content.
What we cannot help with
To save you writing a message that will disappoint you:
- Individual training or nutrition advice. We are a content tool, not a coaching service, and giving programme advice to someone we have never assessed would be irresponsible. See our disclaimer.
- Account issues on Instagram, TikTok or YouTube. We are independent of all of them and have no access to your accounts or their support systems.
- Guest posts, link exchanges and sponsored placements. We do not accept these.
Frequently asked questions
How quickly do you reply?
Usually within one to two business days. We are a small team, so if you write on a Friday evening you will most likely hear back early the following week.
I need help with a subscription or a refund
Subscriptions are billed by Apple, not by us, so we cannot process refunds or cancel on your behalf. To cancel: Settings → your name → Subscriptions on your iOS device. For refunds, submit a request at reportaproblem.apple.com. If something went wrong that Apple cannot resolve, write to us anyway and we will help however we can.
Can I suggest a guide topic?
Please do. Several guides on this site exist because a reader asked something we could not answer with an existing link. Tell us the question in the words you would use, not a polished topic title — the raw version is more useful.
Do you accept guest posts or link exchanges?
No. Everything we publish is written and reviewed in-house against our editorial policy, and we do not sell or exchange links. Pitches of this kind will not receive a reply.
How do I request deletion of my data?
Email Info@k-lertaconsulting.com with the request and we will action it. Our privacy policy sets out what we hold, which is deliberately very little.